Posts Tagged ‘Feedback’
My thoughts and reflection on SMB6, this time round, from a participant point of view instead.
Total of about 60-70 close to 100 people turned up at SMB6 held at Tangs Island Cafe. There were the usual social media breakfast participants, bloggers, practitioners, and also a handful of first timers. Having talked to a few of them who were there for the first time, they were quite puzzled at what was happening and everyone behind couldn’t hear nor see what the panel was discussing. Even if everyone were to remain quiet, those standing behind the pillar will not be able to see nor hear anything. That’s perhaps why everyone choose to talk among themselves instead. I’m guilty for this too. But really, this cannot be blamed. What do you expect those behind to do? Also saw a handful of people who came and walked away soon after as the place was overcrowded. If you were one of them, apologize for the lack of space. Hope to meet you at future social media gatherings.
After five successful SMBs and good feedback, this one came as quite a punch to the team (including myself). So what really went wrong?
The Venue
Tangs being located at Orchard seems like an ideal place to hold such gathering. Everyone knows exactly where Tangs is and getting there isn’t much of a hassle. But when there’s a space constrain for an expected crowd of 50 (at least), the venue might not be the most suitable. Add on a panel and launching of the Tangs Secondlife store, the venue is surely not appropriate.
The Agenda
To be very honest, I have no idea what happened on the other side of the room. I tried hard to listen and see what was going on, but I couldn’t hear nor see a thing. By the time I went in after helping at the registration, all the seats were taken and the limited standing space (to see the panel) was already cluttered with people. This means SMB is growing and many people are really interested in the discussions and knowledge sharing, but this also means we’ll need a much bigger venue for future SMBs! Its hard to find a suitable location and with our zero budget, the challenge is surely there.
Would really love to hear from those who were seated in front to share about your thoughts about the discussions. Looks like it was a chatter about consumers on facebook and loyalty card program.
Earth Hour
When the lights went off, half the crowd was gone! Wasn’t it supposed to be a networking and catch up time instead? But seriously, not easy walking around in the dark and introducing yourself. There were people tripping on other’s feet! Good thing no one got hurt.
SMB6 sure is a good learning point for the team. And really thankful to those who stuck by us after so long and for your understanding and feedback. The team is always learning and growing. So we need your feedback! Please spend 2 minutes with SMB6 feedback form. Or drop your comments below…
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